Terms of Service

Please read these Terms of Service ("Terms") carefully before using the services provided by Polished & Pretty by Olivia LLC.

1. Agreement to Terms

By engaging Polished & Pretty by Olivia LLC for digital marketing services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services. These Terms constitute a legally binding agreement between you (the "Client") and Polished & Pretty by Olivia LLC.

2. Provision of Digital Marketing Services

Polished & Pretty by Olivia LLC agrees to provide the Client with digital marketing services as detailed in a separate Statement of Work (SOW) or proposal. Services may include Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, Social Media Marketing, Content Marketing, and other related services.

• Timelines: Project timelines will be outlined in the SOW. While Polished & Pretty by Olivia LLC will make every reasonable effort to meet these timelines, the Client acknowledges that delays may occur due to factors beyond our control, such as third-party platform changes or delays in Client feedback.
• Client Responsibilities: The Client agrees to provide all necessary access to information, data, and digital assets required for Polished & Pretty by Olivia LLC to perform its services.

3. Payment Terms

Payment terms, including fees, invoicing schedules, and payment methods, will be specified in the SOW. Payments are due upon receipt of the invoice unless otherwise specified. Late payments may incur interest charges. All fees are non-refundable once services have commenced.

4. Intellectual Property

Any pre-existing intellectual property of either party shall remain the property of that party. Any new materials created by Polished & Pretty by Olivia LLC specifically for the Client as part of the services ("Deliverables") shall become the property of the Client upon full and final payment for the services. Polished & Pretty by Olivia LLC retains the right to use the Deliverables for its own promotional and portfolio purposes.

5. Confidentiality

Both parties agree to keep all confidential information, including business strategies, client data, and proprietary processes, private and not to disclose it to any third party without prior written consent.

6. Limitation of Liability

Polished & Pretty by Olivia LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. Our total liability shall not exceed the total fees paid by the Client to Polished & Pretty by Olivia LLC for the services in question.

7. Legal Disclaimers

Polished & Pretty by Olivia LLC provides services on an "as is" basis and does not guarantee specific results. The digital marketing landscape is constantly changing, and outcomes can be affected by numerous external factors. Please refer to our separate Disclaimer for more information.

8. Termination

Either party may terminate the service agreement with 30 days written notice. The Client will be responsible for payment for all services rendered up to the date of termination.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Polished & Pretty by Olivia LLC is located, without regard to its conflict of law provisions.